Seeky Support
Learning Guide
1. Exploration Modes
- Card Mode: Tap to hear the pronunciation and see high-quality images of various categories.
- Listener Mode: Hands-free playback. Perfect for background immersion or bedtime learning.
- Quest Mode: Interactive quizzes to test your knowledge and earn achievements.
2. Bilingual Learning
- Toggle "Bilingual Mode" in the language selector to learn using a primary and a bridge language.
- Support for English, Chinese, Spanish (Spain/LatAm), and French.
3. Parent Center
- Access detailed learning reports including total active time and accuracy.
- Manage account synchronization and clear local cache.
- Access to sensitive settings is protected to ensure a safe environment for children.
4. Subscriptions
- Premium access unlocks all 24+ categories and enables bilingual features.
- Manage or cancel your subscription anytime via the App Store settings.
Troubleshooting
- No Sound? Ensure your device volume is up and the "Silent Mode" switch is off.
- Sync Issues? Link an Apple account in the Parent Center to back up progress.
- App Slow? You can clear the media cache in Settings to free up space.
Contact Us
If you need further assistance, please email us at: support@vivathinking.com